Site www.donacije.rs , donations that are being carried out through this site, as well as all other issues pertaining to his, are regulated by the laws of the Republic of Serbia. For all potential disputes regarding donations fall under the jurisdiction of the courts of Republic of Serbia.
1.1. Registration and donation
Donation can be carried out only by registered users.
1.1.1 Registration of the users
Users’ registration is done only once on the envisaged registration form that is available on the web site, by entering basic data on the user. After registration process, the user will get confirmation on successful registration via email that he stated in the registration form. Every user will get his/her own username and password, and he/she would be able to access the website with the aim of donating when he/she logs in.
188.8.131.52. Entering the amount of donation
In the field marked on the website, user should enter the amount of the donation that he wants to donate. Donation and all transactions that are carried out on our website are being performed in RSD. If user’s payment card is not linked to its dinar’s account, the amount of the transaction in RSD will be converted into the currency of user’s account under the exchange rate of the bank with which the account is opened, that is to say, the issuer of payment card. Due to mentioned conversions, certain discrepancies are possible from the original amount of the transaction. Minimal amount of donation is RSD 1.000.
184.108.40.206. Review of order form, order confirmation and payment procedure
By clicking on appropriate button, the user confirms entered amount, after which it will be redirected to the order form. Order form consists of the review of basic details of donation: amount and data on the one who ordered it. Prior to confirming order, you can abandon donating or conduct changes regarding donation. Upon confirming donation, the user is automatically redirected to the web site of Banca Intesa Belgrade where it is necessary to make electronic payment. On Banca Intesa Belgrade website the user should enter data from his payment card (Visa, MasterCard) and make a payment. After doing so, if the transaction is successful, the user will be returned to our site where it will be shown that the payment was successful. Soon afterwards, the user will get confirmation on made payment on the email he entered into registration form. In case that payment failed, the user will return to our site with the information on failed transaction. Data on payment card that the user uses while donating are available only to Bank Intesa Belgrade which made payments on behalf of B92 Fund. B92 Fund cannot access data on user’s payment card at any point of transaction.
1.2. Protection of confidential information about the transaction
While entering data on payment card, confidential information are being transferred via public network in the protected (encrypted) form by using SSL protocol and PKI system, as currently most up-to-date encrypted technology. Safety of the data while making payment is guaranteed by the processor of payment cards of Banca Intesa ad Belgrade, so overall process of payment is being carried out on the bank’s web pages. The data of payment card are not at any point available to our system. For all irregularities pertaining to payment procedure, B92 Fund will not bear any responsibility – the processor of payment cards, i.e. Banca Intesa ad Belgrade will he held responsible.
In case of potential problems regarding the procedure of donating funds, the user can submit complaint to the following email address: firstname.lastname@example.org
1.4. Donation repayment
1.5. Responsibility of B92 Fund
B92 Fund and the persons that organize fundraising via the web site www.donacije.rs are separate legal entities. In case that B92 Fund B92 is not organizer of the action for which fundraising is done, but only offers its services to other individuals to collect funds via the site www.donacije.rs for their own actions, B92 Fund will not bear responsibility to the users, that is to say, donors, nor to any other third parties. The person that serves as organizer of the fundraising campaign on the web site www.donacije.rs is solely responsible.
3. PROTECTION OF INTELLECTUAL PROPERTY
The content shown on this web site, such as texts, photos, logotypes, video and audio footage, design (banners and icons) and software are owned by B92 Fund, and those cannot be used without prior written consent of B92 Fund.
4. COMMUNICATION WITH THE USERS
Overall communication between the users and B92 Fund will be carried out electronically, or on the address of B92 Fund: email@example.com